Terms & Conditions

Website: luxrahub.com
Business Name: Luxra Hub
GST No: 19BAIPK5050M1ZC
Email: luxrahub.business@gmail.com
Phone: +91 9735210447
Address: Pratappur, Pantihal, Jagatballavpur, Howrah, West Bengal – 711410

1. Introduction

Welcome to Luxra Hub. These Terms & Conditions govern your use of our website and services. By accessing or using our website, you agree to comply with and be bound by these terms. If you do not agree, please do not use our website.

Luxra Hub operates as an e-commerce platform specializing in Jewellery, Accessories, and Gadgets. These terms apply to all users, including browsers, customers, merchants, and contributors of content.

2. Eligibility

By using this website, you confirm that you are at least 18 years old or using the site under supervision of a parent or legal guardian. You agree to provide accurate, current, and complete information during registration and purchase.

3. Products & Services

We offer a wide range of jewellery, accessories, and electronic gadgets. All products displayed on the website are subject to availability.

We reserve the right to:

  • Modify or discontinue any product without notice
  • Limit quantities of any product
  • Refuse service to anyone at any time

We make every effort to display product colors and details accurately. However, slight variations may occur due to screen differences or lighting.

4. Pricing & Payments

All prices listed on luxrahub.com are in Indian Rupees (INR) and include applicable taxes unless stated otherwise.

We accept the following payment methods:

  • Credit/Debit Cards
  • UPI
  • Net Banking
  • Cash on Delivery (if available)

Luxra Hub reserves the right to change prices at any time without prior notice. Orders may be canceled if pricing errors occur.

5. Order Acceptance & Cancellation

Once you place an order, you will receive a confirmation message. This does not guarantee acceptance of your order.

We reserve the right to:

  • Cancel or refuse any order
  • Limit or cancel quantities purchased per customer
  • Cancel orders due to suspected fraud or unauthorized activity

If your order is canceled after payment, a full refund will be issued.

6. Shipping & Delivery

We aim to deliver your products within the estimated timeframe. However, delays may occur due to unforeseen circumstances.

Key points:

  • Delivery timelines are estimates, not guarantees
  • Shipping charges may apply
  • Luxra Hub is not responsible for delays caused by courier services

Customers must provide accurate delivery details. Incorrect information may lead to failed delivery.

7. Return & Refund Policy

Customers can request returns under the following conditions:

  • Product is damaged, defective, or incorrect
  • Return request is made within the specified period

Conditions:

  • Product must be unused and in original packaging
  • Proof of purchase is required

Refunds will be processed after inspection and may take 5–10 business days.

Certain items like personal accessories or hygiene-related products may not be eligible for return.

8. User Responsibilities

By using our website, you agree:

  • Not to use the site for illegal purposes
  • Not to violate any laws or regulations
  • Not to transmit harmful code or malware
  • Not to misuse or hack the website

Any violation may result in termination of your access.

9. Intellectual Property

All content on this website, including logos, images, text, and graphics, is the property of Luxra Hub and protected under intellectual property laws.

You may not:

  • Copy or reproduce content
  • Use our branding without permission
  • Distribute or modify website content

Unauthorized use may result in legal action.

10. Privacy Policy

Your personal information is handled according to our Privacy Policy. By using our site, you consent to the collection and use of information as described.

We ensure:

  • Secure transactions
  • Protection of personal data
  • No unauthorized sharing of customer details

11. Limitation of Liability

Luxra Hub shall not be held liable for:

  • Indirect or incidental damages
  • Loss of data or profits
  • Delays or interruptions in service

All products are provided "as is" without warranties unless specified.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for:

  • Content on third-party sites
  • Privacy practices
  • Any damages caused by their use

Users access such links at their own risk.

13. Governing Law

These Terms & Conditions are governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts located in Howrah, West Bengal.

14. Changes to Terms

Luxra Hub reserves the right to update or modify these Terms & Conditions at any time without prior notice.

Users are encouraged to review this page periodically. Continued use of the website implies acceptance of changes.

15. Contact Information

For any questions regarding these Terms & Conditions, please contact us:

Luxra Hub
Email: luxrahub.business@gmail.com
Phone: +91 9735210447
Address: Pratappur, Pantihal, Jagatballavpur, Howrah, West Bengal – 711410

16. Termination

We reserve the right to terminate or suspend your account at any time for violations of these terms or for any other reason without notice.

17. Force Majeure

Luxra Hub shall not be liable for any failure or delay in performance due to events beyond our control, including natural disasters, strikes, technical failures, or government restrictions.

18. Entire Agreement

These Terms & Conditions constitute the entire agreement between you and Luxra Hub regarding your use of the website and supersede any prior agreements.

19. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

20. Consent

By using luxrahub.com, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.

Thank you for choosing Luxra Hub.