Contact information

Welcome to LuxraHub, your trusted destination for premium Jewellery, Accessories, and Gadgets. We believe that strong communication builds strong relationships. Whether you have a question about our products, need help with your order, or simply want to share feedback, we are always here to assist you.

Our customer support team is dedicated to providing quick, reliable, and friendly service to ensure your shopping experience is smooth and enjoyable.

Get in Touch with Us

We offer multiple ways for you to connect with us. You can choose whichever method is most convenient for you.

📍 Business Address

LuxraHub
Pratappur, Pantihal
Jagatballavpur, Howrah
West Bengal, India
PIN Code – 711410

📧 Email Support

For all general inquiries, product questions, order support, or feedback, feel free to email us at:
luxrahub.business@gmail.com

We strive to respond to all emails within 24–48 business hours.

📞 Phone Support

Need immediate assistance? You can call us directly:
+91 9735210447

Our support team is available during working hours to help you with your queries.

🧾 Business Details

  • Store Name: LuxraHub
  • Category: Jewellery, Accessories & Gadgets
  • GST Number: 19BAIPK5050M1ZC

Customer Support Hours

We are available to assist you during the following hours:

  • Monday to Saturday: 10:00 AM – 7:00 PM
  • Sunday & Public Holidays: Closed

All queries received outside business hours will be responded to on the next working day.

How Can We Help You?

At LuxraHub, we are committed to making your experience hassle-free. You can contact us for:

✔ Product Inquiries

If you need more information about any product, including material, size, features, or availability, feel free to reach out. Our team will provide you with detailed and accurate information.

✔ Order Assistance

Have questions about your order status, payment confirmation, or delivery updates? Contact us with your order details, and we will assist you promptly.

✔ Shipping & Delivery Support

We provide updates on shipping timelines, tracking information, and delivery-related concerns. If your order is delayed or you face any issues, we are here to help.

✔ Returns & Refunds

If you need help with returns, exchanges, or refunds, simply contact us with your order ID and reason. We will guide you through the process step-by-step.

✔ Technical Support (Gadgets)

Facing any issues with your gadget purchase? Our support team will assist you with troubleshooting and solutions.

✔ Feedback & Suggestions

Your feedback is extremely valuable to us. It helps us improve our services and product quality. Feel free to share your suggestions anytime.

Why Contact LuxraHub?

We understand that online shopping requires trust and transparency. That’s why we prioritize:

  • Fast Response Time
  • Friendly Customer Support
  • Clear Communication
  • Reliable Assistance
  • Customer Satisfaction First

Our goal is to resolve your queries quickly and efficiently.

Frequently Asked Questions (FAQs)

1. How long does it take to get a response?

We usually respond within 24–48 hours on business days.

2. What information should I provide when contacting support?

Please include:

  • Your Name
  • Order ID (if applicable)
  • Contact Details
  • Detailed description of your query

This helps us resolve your issue faster.

3. Can I change or cancel my order?

Yes, you can request changes or cancellation before your order is shipped. Contact us as soon as possible.

4. Do you offer support on weekends?

Currently, our support team is unavailable on Sundays and public holidays.

Customer Satisfaction Commitment

At LuxraHub, customer satisfaction is our top priority. We are dedicated to:

  • Providing high-quality products
  • Ensuring secure transactions
  • Offering reliable customer service
  • Maintaining transparency in communication

We believe every customer deserves a premium shopping experience.

Important Note

Please ensure that you provide accurate details when contacting us. This helps us process your request without delays. Also, always use the official email and phone number listed above to avoid any fraud or misinformation.

Stay Connected

We are constantly working to improve our services and expand our product range. Stay connected with LuxraHub for:

  • Latest product updates
  • Exclusive offers
  • New arrivals
  • Special discounts

Final Words

Thank you for choosing LuxraHub. We truly appreciate your trust in us. Whether you are shopping for stylish jewellery, trendy accessories, or useful gadgets, we are here to make your experience seamless and enjoyable.

If you have any questions, concerns, or suggestions, do not hesitate to contact us. Our team is always ready to help you.